FAPOR’s Quality Policy represents the commitment of the organization’s Management to the implementation of the Quality Management System and is based on the following principles:
– Continuously increase the satisfaction of our customers through the supply of products, taking into account the total satisfaction of their needs and their expectations;
– Involve all employees in the commitment to continuous improvement, through adequate training and recognition of their performance;
– Improve the effectiveness of our processes by reducing the defects of the products, in creasing their rentability through the engagement of the whole organization and stakeholders;
– Ensure that the requirements of the Quality Management System, statutory, regulatory and legal requirements applicable to Fapor are complied.
FAPOR will annually and/or whenever necessary revise this policy to ensure that it continues to reflect all purposes of the organization and will be available to all partners whenever requested.
“Adapted from the original text in Portuguese”