Data Protection Policy

Data Controller
FAPOR – Faianças de Portugal, headquartered in Zona Industrial da Jardoeira, 2440-474 Batalha, hereinafter referred to as FAPOR, is the entity responsible for processing your personal data. We are committed to processing your data with complete transparency and in strict compliance with your privacy, rights, freedoms, and fundamental guarantees, ensuring full compliance with the Personal Data Protection Law. For any questions related to data protection, you may contact us by phone (+351 244 769090) or email (geral@fapor.pt).

Personal Data
FAPOR does not collect any personal data about you unless you voluntarily provide it, by filling out forms or contact requests made available. By submitting your data to FAPOR, whether by registering or contacting us, you are authorizing the processing of your personal data under the terms set out in this Privacy Policy.

Data Processing

The data provided will be processed by FAPOR in accordance with the applicable legislation, namely:

•Processed lawfully and in accordance with the principle of good faith;

•Collected for specified, explicit, and legitimate purposes and not further processed in a way incompatible with those purposes;

•Accurate and, where necessary, kept up to date, with appropriate measures taken to ensure their correction or deletion according to the purposes for which they are collected;

•Retained only for the necessary period to fulfill the purpose for which they are collected.

Cookies

FAPOR uses cookies to:

•Prevent the user from having to repeatedly enter information already provided;

•Estimate the number of visitors and website traffic;

•Customize content and services according to the user’s interests and preferences.

Purpose of Data Processing

The personal data collected by FAPOR may be used to:

•Provide information about products, services, news, newsletters, and other updates related to FAPOR;

•Register for events, respond to contact requests, conduct satisfaction surveys, and develop marketing initiatives;

•Other purposes directly related to the original intent of data collection.

Data Sharing

FAPOR commits not to share your personal data with third parties, except in the following situations:

•When legally or contractually required to do so;

•With your explicit consent;

•In response to requests by administrative or judicial authorities;

•In cases of fraud or other unlawful activities, including attacks on FAPOR’s information systems.

Access, Correction, and Deletion of Data
You have the right to access, correct, or delete your personal data at any time, free of charge. To do so, simply send an email to FAPOR’s official contact or use the options provided through our communication channels.

Data Security
FAPOR adopts appropriate security measures to protect your personal data against unauthorized access, misuse, or disclosure. Except in cases of willful misconduct or gross negligence, FAPOR is not responsible for damages arising from data loss, unauthorized access, or alteration by third parties.

Updates
FAPOR may update or amend this Privacy Policy at any time. It is recommended to review this document periodically.

Supervisory Authority
Under the law, data subjects may lodge a complaint with the Comissão Nacional de Proteção de Dados (CNPD) or another supervisory authority designated by the legislation in force.